JSEA RM-01/SCS Health & Safety Management System
Site Arrival, Resident/Occupant Contact & Work Area Establishment
Responsive Maintenance · Rev 1.0 · Approved master — controlled document
MEDIUM
Task steps, hazards and controls
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| Step | Hazards | Controls |
|---|---|---|
| Park, unload and approach the property | Vehicle movements, public and resident interaction, manual handling of materials | Park legally clear of driveways and footpaths, walk the route first, use team lifts and trolleys, keep paths clear |
| Contact the occupant and confirm the work order | Unauthorised entry, resident distress, vulnerable or elderly occupants, aggressive behaviour or animals | Present photo ID, confirm the work order and scope, ask about children, pets and vulnerable occupants, withdraw and escalate to the supervisor and Main Contractor if access is refused or behaviour is unsafe |
| Walk the work area and identify hazards | Unknown property hazards, suspect materials, live services, slip and trip hazards, poor lighting | Complete the prestart, check property information, apply the asbestos / unknown material hold point (JSEA RM-15), locate switchboard and services, confirm lighting |
| Establish and protect the work area | Resident or public entry to the work area, damage to belongings, trip hazards from leads and sheets | Isolate with barriers and signage, protect floors and belongings, route leads clear of walkways, maintain a clear exit path |
Step 1 of 4
Park, unload and approach the property
Hazards
Vehicle movements, public and resident interaction, manual handling of materials
Critical controls
Park legally clear of driveways and footpaths, walk the route first, use team lifts and trolleys, keep paths clear
Critical controls
- Photo ID shown and work order confirmed before entering a property
- Emergency egress from the property maintained at all times
- Work area isolated from residents, children and pets before work starts
Minimum PPE
Safety footwearHi-vis clothingGlovesEye protection
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